Pretty, solid wood frame with a unique tortoise effect, elevated further by our heavy perspective mount board. Create an ambiance of elegance and sophistication in your home with this exclusive piece. Looks great with black and white family photos, portraits, perfect for framing family memories.

Perfect for; Farmhouse Kitchen Decor, Antique Inspired Interiors, English Cottage Inspired Interiors

What is included?

• stunning portrait orientation frame, handmade in on Dartmoor in the UK
• price includes mount board, exactly as shown
• arrives professionally framed and ready to hang
• You can choose to have this frame empty, or you can choose a piece of art from our website - simply paste a link to the art in the box provided

SIZING:

• Overall size, including frame circa 30.5x25.5cm (12.5x10.5 inches)
• Glass size 30x25cm (12x10 inches)
• Mount opening size 7x10cm (3x4 inches)
• ONLY ONE SIZE AVAILABLE

NO RETURNS OR EXCHANGES - see our full terms HERE

SHIPPING: If we have the frame moulding and art in stock, we can often get your art to you within 3-4 business days. However, if we are out of stock, it can take up to 10 business days for your art to arrive. Please get in touch before placing your order if you need clarity.

Made to order in the UK

PRE-ORDERS

Some frames are marked “Pre-order” (shown above the Add to Cart button). The information will show an estimated shipping date, which is the earliest we expect the handmade Italian moulding to be back in stock. You can place a pre-order now and it will ship once available. For more details on specific products, contact us via the live chat button.

🇬🇧 United Kingdom

• Shipping: Free
  
• Made to Order: Yes
  
• Arrives with you in: 5–10 business days
  

🇺🇸 United States

• Shipping: $80 (duties and taxes included)
  
• Made to Order: Yes
  
• Arrives with you in: 10–15 business days
  

🇪🇺 European Union

Due to new EU cross-border packaging and EPR regulations, we are currently unable to ship our UK-made custom frames to EU destinations. However, all unframed art prints and standard frames remain fully available, as these are fulfilled and dispatched directly within the EU from the Netherlands.

🇦🇺 Australia

• Shipping: $60 (duties and taxes NOT included)
  
• Made to Order: Yes
  
• Arrives with you in: 10–15 business days

CANCELLATION POLICY

Immediate Order Processing Notice

To ensure the fastest possible fulfillment and global delivery times, our order system is fully automated.

Once an order is placed, it enters production immediately and cannot be cancelled, amended, or stopped.

If you no longer wish to keep your item after placing an order, it will complete production and ship to you as scheduled. Once received, you may return standard, non-custom items to our UK studio in accordance with our 14-day [Refund Policy].

FREQUENTLY ASKED QUESTIONS

Why can’t I cancel my order?

Unlike traditional retailers who store pre-made inventory on shelves, every single piece of artwork at Pretty in Print Art is individually printed, prepared, and packaged fresh for you the moment your order is placed.

Because our printing and framing workshop receives your order specifications automatically within minutes, raw materials (fine art paper, custom glass, and wood mouldings) are instantly allocated and cut. Once this physical production process begins, the order cannot be halted or erased from the production queue.

Can I change the size, frame color, or shipping address after ordering?

Because of our automated fulfillment pipeline, we are unable to manually modify item sizes, artwork choices, frame finishes, or delivery addresses once your order has been submitted. Please double-check all order details and measurements carefully before completing checkout.

What happens if I email customer service immediately after placing my order?

Our customer support team operates separately from our physical print workshop and fulfillment facilities. Because orders pass electronically into the printing queue right away, customer emails are often read after an item has already been printed, trimmed, or framed. For this reason, we cannot guarantee that a cancellation request sent via email will be seen before production occurs.

What are my options if I made a mistake or changed my mind?

If your order has already entered production or dispatched:

1. Receive the Order: Allow the package to be delivered to your address.
2. Initiate a Return: If you ordered standard catalog items, you can log into your account within 14 days of delivery to request a return to our UK studio for a product refund (minus shipping costs).
3. Reorder: You can place a new order on our website at any time for the correct size or design.

(Please note: Custom-designed artwork builds and bulk orders of 4+ framed items are subject to specific terms outlined in our main Refund Policy).

Here is the updated Custom & Made-to-Order Policy with strictly UK English spelling throughout (customised, colour, priority, legal rights, etc.).

BESPOKE & CUSTOM-MADE PRODUCTS (NO RETURNS POLICY)

Strict Non-Refundable Notice

All custom-made products created through our online builder—including personalised artwork prints, custom framed prints, and empty frames built to bespoke dimensions—are strictly non-refundable, non-returnable, and cannot be cancelled once production has commenced.

1. WHAT COUNTS AS A CUSTOM / MADE-TO-ORDER PRODUCT?

Under UK and EU distance selling regulations, any item tailored specifically to your individual choices is classified as bespoke. At Pretty in Print Art, this includes:

• Custom Art & Frame Builds: Any order where you select and pair your own choice of artwork print, frame moulding, frame colour, and/or custom window mount/mat board dimensions.
• Empty Frames: Any frame ordered individually (with or without custom glazing and window mounts) built to your chosen size specifications to house your own art.
• Custom Prints: Prints ordered in custom, non-standard dimensions tailored specifically to your space.

Because these items are individually manufactured based on your exact aesthetic requirements, they are unique to your order and cannot be easily resold to the general public.

2. FREQUENTLY ASKED QUESTIONS

Why can’t custom or bespoke items be returned?

Unlike standard off-the-shelf goods, custom items do not exist until you place your order. The moment your checkout is complete, raw materials—including timber mouldings, glass/glazing, mat boards, and fine art paper—are precision-cut specifically for your measurements and selections.

Because we do not hold pre-framed stock or pre-cut materials, returned custom frames and bespoke prints cannot be returned to inventory or resold at retail value.

What is the legal standing on custom returns?

Under the UK Consumer Contracts Regulations and Article 16(c) of the EU Consumer Rights Directive, the statutory 14-day "cooling-off" period and right of withdrawal do not apply to goods made to the consumer’s specifications or clearly personalised.

By completing your order for a custom frame or bespoke art combination, you acknowledge that production begins immediately and that rights of cancellation or change-of-mind returns are waived.

Can I change or cancel my custom order after placing it?

Because cut sheets and framing timber are prepared automatically within minutes of purchase, custom orders cannot be edited, changed, or cancelled once placed. Please double-check all frame colours, mount dimensions, and artwork choices carefully before completing checkout.

3. DAMAGED OR FAULTY CUSTOM ORDERS

While we cannot accept returns for a change of mind, wrong size selection, or aesthetic preference, your statutory rights regarding faulty goods are fully protected.

If your custom frame or print arrives with a manufacturing defect, incorrect dimensions from what you ordered, or damage sustained in transit:

1. Contact Us: Email hello@prettyinprintart.com within 48 hours of receiving your delivery.
2. Provide Evidence: Include your order number and clear photographs showing the fault, damage, or packaging issues.
3. Our Guarantee: If verified as damaged or defective, we will immediately prioritise a free replacement build or repair for you.

What size print will the frame take?

When buying a frame without a mount, the size shown on the product size selection; ie 20x25cm, 30x40cm etc. will be the size of the art it will hold.

When buying a frame with a mount, the size shown is the glass size, where the glass meets the mount. The opening of the mount size will be noted on the size selection drop down. The mount opening size is the size of the artwork it will take.

What is the overall size?

The overall size, including the frame, will be the size of the print, plus the width of the frame x2. The width of the frame is noted in the description.

EXAMPLE:

- 30x40cm

- 2cm frame width (multiply this by 2 and add it to the size you select)

- 34x44cm overall size

Need more help?

Tap the chat button in the bottom right of the website to be connected directly with me, Rachael, the owner. I'm on this chat facility during UK business hours.