SHIPPING

We offer three different types of products:

- Unframed Prints (available worldwide)

Print + Hanger (available to UK + EU customers only)

- Framed Print (available to UK, EU, USA and Australian customers only)

  • Each type of product is shipped from a different location and will be packaged individually
  • Please add products to your basket/cart for an accurate shipping cost
  • Shipping estimates will show at checkout, but all products typically arrive in 3-7 working days for UK, EU, USA, Australia and 7-20 working days for rest of the world (ROW)
  • We have printing and framing labs in the UK, USA, EU and Australia. Your order will be produced and shipped from the closest facility

HOW TO GET FREE SHIPPING:

UK:

- Spend over £50 in total

IRELAND:

- Spend £100 or more on UNFRAMED prints

- FRAMED prints are not available to customers in Ireland

- Print + Hanger products are not available to customers in Ireland

- Order totals £150 and over, when purchasing unframed prints, will receive free shipping

EU (not Ireland):

- Spend £70 or more on UNFRAMED prints

- Spend £150 or more on FRAMED prints

- No free shipping available for Print + Hanger products on their own

- Order totals £150 and over, when purchasing any products, will receive free shipping

USA:

- Spend £100 or more on UNFRAMED prints

- Spend £150 or more on FRAMED prints

- Print + Hanger products are not available to US customers

- Order totals £150 and over, when purchasing any products, will receive free shipping

AUSTRALIA:

- Spend £100 or more on UNFRAMED prints

- Spend £150 or more on FRAMED prints

- Print + Hanger products are not available to customers in Australia

- Order totals £150 and over, when purchasing any products, will receive free shipping

Rest of the World:

- Free shipping not available

- We only offer UNFRAMED prints to those who reside outside of the UK, EU, USA and Australia. If you add other products to your cart, you will not be able to checkout. Please only add unframed products. 

REST OF WORLD: Please order as early as you can to avoid disappointment. Whilst budget and untracked options are available at checkout, we do not recommend these services if you need your order within 2 weeks. 

 

CURRENT DELAYS:

AUSTRALIA: due to Covid and the lockdown situation across Australia, we are still seeing huge delays across all postal carriers. Expect possible delays of up to 2 weeks on delivery. This situation is likely to worsen as we head into the holiday season / Black Friday. Please order as early as you can.

REST OF WORLD: Please order as early as you can to avoid disappointment. Whilst budget and untracked options are available at checkout, we do not recommend these services if you need your order within 2 weeks. 

SHIPPING FAQ:

Gifts & Gift Wrapping

All orders are shipped without any branding or invoices included, so recipients will not see pricing. Unfortunately, we are not able to add special notes for gift items, nor gift wrap.

Will my order ship in one package?

Some orders are split into more that one shipment. There are a number of reasons why this is done, including; to ensure lower shipping rates for you, unframed prints are shipped separately to framed and poster hangers (this ensures they are less likely to damage in transit), or if you order very small sizes with very large sizes, my print firm may split the order to ensure it is packaged efficiently. All tracking details will be emailed to you - please search your junk mail for hello@prettyinprintart.com if you cannot find the emails.

Estimated Delivery Times

Un-framed prints | 3-7 business days* (Available worldwide)

Framed prints | 3-10 business days* (Frames only available in UK | EU | USA | Australia)

Print + Poster Holder | 3-7 business days* (Available to UK / EU only)

CANCELLATIONS

Due to orders being automatically processed immediately after placing your order - we cannot cancel or amend an order once it has been placed. This includes amending shipping addresses. We cannot be held responsible if PayPal, Shopify Pay or any auto-fill settings on your device input an old shipping address or a non-complete address. 

RETURNS

Due to all items being printed to order, we cannot, under any circumstance, offer a refund or exchange. However, if you are not 100% satisfied with your items or your order arrived damaged in transit, please do get in touch to discuss.

Can you speed up my order?

Unfortunately, we can only offer the standard shipping times above.

*public holidays and adverse weather conditions can cause delays beyond our control, please order early during peak holiday seasons.

Shipping costs

For an accurate delivery cost, please add your items to the cart and proceed to check out. 

Packaging

Un-framed prints | Larger prints are wrapped in protective paper and then shipped in a robust postal tube. Smaller prints are shipped flat-packed as the smaller sizes are harder to unroll if packed in a tube. 

Please be careful when unpacking prints - we cannot be held responsible for any damage created by yourselves whilst unpacking - this includes dents, unrolling creases, dirty marks and nail polish scratches.

Framed prints | Wrapped in a protective sleeve with individual guards added to each corner. Each print is then shipped in a heavy-duty cardboard box. We use a Perspex glazing to minimise breakages in transit and to make them safer for your little ones.