Can I frame my own artwork or photo?
Yes. Choose Frame your own art, enter your art's size in centimetres or inches, and we'll make the frame to fit, up to a finished frame of 55 × 75 cm. You can upload a photo of your art to see it in your frame (for preview only, it's not printed).
What mount widths can I choose?
No mount, 2.5 cm or 5 cm, or set the mount width on each side yourself, for example with a deeper bottom for a gallery look.
What is a V-groove?
A V-groove is a fine line cut by hand into the mount, a little way in from the picture. It's a traditional framer's finishing touch, and you can choose a single, double or wide double groove.
What is AR70 Art Glass?
AR70 Art Glass is almost invisible glass that cuts reflections, so you see the picture rather than the room reflected in it. Standard glass is also available.
Is the preview true to size?
Yes. The preview is true to scale and shows the finished size including the frame, and it updates with every choice you make, including the price, which is shown in your own currency.
Will my frame look like my design?
Yes. A picture of your exact design goes to our workshop with your order, so what you designed is what we make. Every Handmade Frame is made by hand on Dartmoor from solid wood mouldings, glazed and finished by hand, and arrives ready to hang.
How long does a Handmade Frame take?
Every frame is made by hand to order on Dartmoor and usually ships in 7–10 working days. For the latest delivery information, see our Shipping & Returns page.
Can I save a design and come back to it?
Yes. Log in with just your email to save and share your designs, or download a picture of them. The builder also remembers your last design for 30 days.
Can I get help choosing a frame?
Of course. Just tap the Chat button and tell us about your picture and your room.